Key Elements

Planning

• End User Engagement Plan
• Deployment Milestones
• Deployment Progress Reports
• Training Plan
• Key Changes Inventory & Plan
• Communications Plan
• Support Transition Plan
• Knowledge Transfer Plan

Customer Activities

• Customer Deployment Meetings
• Testing
• Procedure Materials
• Training Materials
• Training
• User Readiness Assessment
• Communications
• Sign Off

Related Activities

• Process Improvement
  • Objectives
  • Methods
  • Process Maps
• System Design
• Testing Plan
• Organizational transitions

Monitoring Tools

• Customer Status Report
• Deployment Planning Status Report
• Training Dashboard
• Deployment Planning Activities Calendar

The Basis of our Methodology

Change Management Risks

Change Management Approach

For more information, email us or call us at 1-800-455-5996 to discuss your Change Management needs.